Terms of Service
Last updated: 15 July 2026
These Terms of Service ("Terms") govern your access to and use of Orphinder (the "Service"), operated by LGC LTDA., CNPJ 52.042.963/0001-51, with registered address at Rua Jussara 496, Sobrado 01, Sítio Cercado, Curitiba/PR, CEP 81.925-552, Brazil ("we", "us", "our").
By creating an account, running a scan, or purchasing a plan, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Orphinder is a web-based SEO tool that crawls a website you specify, identifies pages with no or few incoming internal links ("orphan" and "weak" pages), and generates AI-assisted suggestions for adding internal links.
The Service is provided as software-as-a-service at app.orphinder.com. We may modify, suspend, or discontinue any part of the Service at any time.
2. Eligibility and accounts
You must be at least 18 years old and able to form a binding contract. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
You must provide accurate information when registering. We may suspend or terminate accounts that provide false information or that are used in breach of these Terms.
3. Permitted use
You may only scan websites that you own, operate, or are authorised to audit on behalf of the owner. By submitting a URL, you represent that you have the right to do so.
You may not:
Scan websites you do not own or have permission to audit
Use the Service to overload, disrupt, or damage any website or server
Attempt to circumvent plan limits, payment gates, or access controls
Resell, redistribute, or sublicense the Service itself (you may use the output in your own client work)
Reverse engineer, scrape, or attempt to extract the underlying models or logic of the Service
Use automated means to access the Service outside of its intended interface
We may suspend access immediately if we believe your use is harming the Service, our infrastructure, or third parties.
4. Plans and payment
We offer:
Starter: a one-time payment of EUR 15, granting full audit access for a single domain
Pro: a recurring subscription of EUR 39 per month, granting access for unlimited domains
Prices are listed in euros and may be subject to tax depending on your location. Applicable taxes are calculated and displayed at checkout.
Payments are processed by Paddle.com Market Ltd ("Paddle"), which acts as the Merchant of Record for all purchases. Paddle handles payment processing, tax collection and remittance, invoicing, and refund administration. Your purchase is therefore also subject to Paddle's own terms and policies, available at paddle.com. In the event of a conflict between these Terms and Paddle's buyer terms regarding payment, tax, or refunds, Paddle's terms govern that subject matter.
Starter plan scope
The Starter plan unlocks results for one domain, determined by the domain associated with your purchase. Scanning a different domain requires a separate Starter purchase or a Pro subscription. Re-scanning your paid domain is included at no additional charge.
Pro plan
Pro subscriptions renew automatically each month until cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period unless a refund is granted under Section 5.
5. Refunds
Paddle acts as Merchant of Record for all purchases, and Paddle's Refund Policy governs refunds. You can read it at paddle.com/legal/refund-policy.
In summary: transactions are non-refundable unless required by applicable law. Paddle may issue a refund at its discretion if you request one within 14 days of your transaction. Statutory withdrawal rights apply where your jurisdiction grants them, including 14 days for consumers in the EU/EEA/UK and 7 days for consumers in Brazil. Where a product has a material defect, Paddle will refund in accordance with applicable consumer protection law.
Refund requests are made to Paddle via the link in your purchase confirmation email or at paddle.net.
If Orphinder is not working as described, please contact us first at help@orphinder.com. We would rather fix the problem.
You can cancel a Pro subscription at any time; cancellation takes effect at the end of your current billing period.
Our full Refund Policy is at orphinder.com/refunds.
6. AI-generated suggestions
The Service uses third-party AI models to generate internal linking suggestions, including anchor text and proposed sentences.
You acknowledge that:
Suggestions are advisory only and are not guaranteed to be accurate, appropriate, or effective
Output varies between runs and is not deterministic
You are solely responsible for reviewing suggestions before publishing any change to your website
We make no representation that implementing suggestions will improve search rankings, traffic, or any other outcome
Search engine rankings depend on many factors outside our control. We do not guarantee any SEO result.
7. Crawling
When you submit a URL, the Service fetches pages from that site. Crawling is rate-limited and respects standard conventions, but you remain responsible for ensuring the site can accommodate the requests and that you are authorised to initiate them.
Scans are limited to 1,000 pages per crawl. Sites larger than this will be partially analysed.
8. Intellectual property
The Service, including its software, design, and documentation, is owned by us and protected by intellectual property law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service.
Audit results and suggestions generated for your site are yours to use, including in client work.
9. Data and privacy
Our handling of personal data is described in our Privacy Policy at orphinder.com/privacy, which forms part of these Terms.
In summary: we store your account details, the URLs you scan, and the results of those scans. Page content fetched during crawls is processed to generate suggestions and is not retained beyond what is needed to deliver the Service. We process personal data in accordance with the Brazilian General Data Protection Law (LGPD, Law No. 13.709/2018) and, where applicable, the EU General Data Protection Regulation (GDPR).
10. Availability
We aim to keep the Service available but do not guarantee uninterrupted access. The Service depends on third-party providers (hosting, crawling, AI, payment) and may be unavailable due to maintenance, outages, or factors beyond our control.
We offer no service level agreement.
11. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
We do not warrant that the Service will meet your requirements, that results will be accurate or complete, or that defects will be corrected.
12. Limitation of liability
To the maximum extent permitted by applicable law:
We are not liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost traffic, lost rankings, or lost data
Our total aggregate liability arising out of or relating to the Service is limited to the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) EUR 50
Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence.
If you are a consumer under the Brazilian Consumer Protection Code (Law No. 8.078/1990), your statutory rights are not affected by this Section.
13. Indemnity
You agree to indemnify and hold us harmless from any claim arising out of your use of the Service in breach of these Terms, including any claim that you scanned a website without authorisation.
14. Termination
You may stop using the Service and delete your account at any time.
We may suspend or terminate your access if you breach these Terms, if your use poses a risk to the Service or others, or if required by law. Where a Pro subscription is terminated by us without cause, we will refund the unused portion of the current billing period.
15. Changes to these Terms
We may update these Terms. Material changes will be notified by email or in-app at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.
The "last updated" date at the top reflects the current version.
16. Governing law and jurisdiction
These Terms are governed by the laws of the Federative Republic of Brazil.
Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Curitiba, State of Paraná, Brazil.
If you are a consumer resident in the EU/EEA or UK, this does not deprive you of the protection of mandatory consumer law in your country of residence, nor of the right to bring proceedings in your local courts where such right cannot be excluded.
17. General
Entire agreement: these Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.
Severability: if any provision is found unenforceable, the remainder stays in effect.
No waiver: our failure to enforce a provision is not a waiver of it.
Assignment: you may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
18. Contact
Questions about these Terms:
LGC LTDA. CNPJ 52.042.963/0001-51 Rua Jussara 496, Sobrado 01 Sítio Cercado, Curitiba/PR CEP 81.925-552, Brazil
Email: help@orphinder.com